
State Farm® Insurance Agent Candace Crossan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ray Ogg
February 5, 2025
"Anytime i have a question or need to modify my coverage, the agents will have the answer/resolutions taken care of while we are on the phone."
"Thank you, Ray! It was a pleasure helping you today. We are always happy to help you. We appreciate you!"
Audrey Smith
January 29, 2025
"Charity made the switch from our long term insurance company to State Farm such a breeze. She was so kind and easy to work with and kept finding discounts to save us money. I’m excited to be working with her!"
"Audrey, thank you for taking the time to leave us a review. It was a pleasure helping you with your insurance needs. It is wonderful to know that you had a great experience with us. Thank you for your kind words. We appreciate you!"
TJ Leach
January 27, 2025
"Jessica was awesome she made it a very quick and easy process with her helping!"
"Thank you for taking the time to leave us a review! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority here at State Farm! We look forward to continuing to support your insurance needs. We appreciate you!"
Joyce Rickman
January 10, 2025
"The representative I spoke with was knowledgeable, courteous, professional, and extremely helpful in general. The service was quick and pleasant. The approximate phone time was 45 minutes. The entire process was about an hour. (Including my time gathering information needed for my policy.) I am grateful to Kaley for her professional assistance."
"Joyce, thank you for taking the time to leave us a review. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our office. Thank you again."
James Evenson
December 20, 2024
"Great customer service. Very informative. Well knowledge help in every way they could. Would definitely recommend them to anyone needing any insurance needs"
"Thank you! We are delighted to know you had a great experience with our State Farm office. It was a pleasure helping you with your insurance needs. We appreciate you!"
Christie Choate
December 6, 2024
"Kaley was super helpful & knowledgeable. Very quick to get my quote and get me signed up for my policy. 10/10 recommend"
"Thanks for your 5-star review, Christie! It was a pleasure helping you. My State Farm team and I are happy to be your good neighbor! We appreciate you!"
Summer Hillard
November 15, 2024
"Very helpful and informative with every question I asked. Took the time to understand the situation rather than just rush through to process it."
"Thank you, Summer! It's always a pleasure talking to you and helping you. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know. We appreciate you!"
James Staples
November 14, 2024
"Candice Crossan State Farm has been wonderful to my family and I for over 5 years. We would choose anyone else for our insurance needs"
"James & Katrina, thank you for taking the time to leave us a review. It means a lot to us. We always enjoy talking to you and it's a pleasure helping you with your insurance needs. We appreciate you! "
Dylan Fulkerson
November 12, 2024
"Kaley is awesome, saved me almost $100 a month on car insurance!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office for your car insurance. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Nina Solis
November 4, 2024
"I reached out to Kaley for a quote on both auto and homeowner insurance. She was unable to beat my current rate, but I have a calendar reminder scheduled for a re-quote in a year. Kaley was extremely professional, kind, and responsive. She made sure I understood what she was quoting and answered all of my questions. Great service!"
"Nina, thank you for giving us the opportunity to quote your auto and home insurance and to help you with your insurance needs. Thank you for your kind words and taking the time to leave us a review. We look forward to talking to you again! "
caley schartung
September 30, 2024
"I recently had the pleasure of working with Kaley as my insurance agent, and I couldn't be happier with the service I received. Kaley was incredibly knowledgeable, patient, and always available to answer my questions. They made the entire process smooth and stress-free, ensuring I got the best coverage for my needs. I highly recommend Kaley to anyone looking for a reliable and trustworthy insurance agent!"
"Thank you so much for taking the time to leave us such a kind review! It was a pleasure helping you with your insurance needs! We are thrilled to hear about your positive experience with our agency. We appreciate you!"
Patricia Scott-D'Onofrio
September 5, 2024
"Charity was the FIRST person to reach out to me in a personal but professional manner to help me with a quote. She worked with me via email and made the process very easy and comfortable. She was honest and knowledgeable about my policies. I am confident she gave me an honest and accurate quote."
"Thank you for taking the time to leave us such a king review. It was a pleasure helping you. We truly value your business and the trust you have placed in us. We will continue to work hard to maintain the high standards that you have come to expect from us. We appreciate you!"
caviefiend
August 30, 2024
"I had a wonderful experience talking to and being helped by Kaley. She was very pleasant, knowledgeable and helpful when it came to me choosing my plan. She covered everything dealing with auto insurance, and also covered every other policy offered. It was very easy and effortless to obtain a new policy and I look forward to a long run with State Farm😊😊😊"
"Thank you so much for taking the time to leave us such a kind review! We appreciate you and are thrilled to hear about your wonderful experience with our office! Thanks for choosing us to be your insurance agent!"
Dana Sandifer
August 28, 2024
"Great experience. Very helpful and took time to explain the insurance and answer questions."
"Thanks Dana! It was a pleasure helping you with your insurance. Thank you for the taking the time to share your experience. We appreciate you! "
Wes Powers
August 17, 2024
"The people at Candace Crossans office are very easy to deal with ...they answer all my questions directly and in a faster than timely manor"
"Thanks Wes! We are happy to help. We appreciate you!"
audrey Fraize
August 16, 2024
"There really helpful, and it being my first time with an insurance agency I have a lot of questions."
"Thanks Audrey! It was a pleasure helping you. Call us anytime you have questions, and we are happy to help. Thanks for choosing us to be your insurance agent. We appreciate you!"
Red Red
August 14, 2024
"Best place to get insurance, I was quoted over $800 a month from other companies. If you want a good price and friendly people, with great service. This is the place to go !"
"Thank you for taking the time to leave us a review and share your experience with our office. It was a pleasure helping you. We appreciate you!"
Ann-Michael Hamilton
July 26, 2024
"The whole office is wonderful to work with!"
"Thanks so much! We appreciate you!"
Carl Seaton
July 16, 2024
"Super impressed with Kaley and Charity with the help they provided today looking at my property insurance. These two ladies took a lot of time to answer my questions and were super nice and worked together so well, their teamwork impressed me and how they handled my issues. When I see employees work together like these two ladies, I see two things. First they’re happy employees. Second, , they have good leadership. I’ve always gotten great service from this StateFarm agency in Owensboro Kentucky. And as long as you have people like these two ladies on the other end, I will need never leave companies like this. Thank you all…crs"
"Wow! Thank you so much for taking the time to leave us a review and for your kind words. It's always a pleasure helping you. We truly value your business and the trust you have placed in us. We will continue to work hard to maintain the service that you have come to expect from us. Thank you for choosing us to be your insurance agency. We appreciate you, Carl!"
Ayhden Sorrells
July 11, 2024
"They are always very friendly and very understandable when it comes to late payments"
"Thank you for taking the time to leave us a review. It's a pleasure helping you. We appreciate you!"
Tiffany Wedding
July 8, 2024
"Everyone I have spoke to has been very professional and spoke to me like a valued customer. They were able to get me affordable insurance and was able to answer all the questions I had. If there was ever any additional assistance I was needing they were able to assist in a timely manner. I would highly recommend to all my family and friends."
"Thanks Tiffany! Thank you so much for taking the time to leave us a review and for your kind words. It was a pleasure helping you with your insurance. We truly value your business and the trust you have placed in us. We appreciate you!"
Marcia Fulkerson
July 5, 2024
"Jessica was very friendly, and professional! Very nice and pleasant experience!! Very happy and confident in my new homeowners coverage and so thankful for calling this State Farm agency!!"
"Thank you, Marcia! It was a pleasure helping you. Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear about your positive experience with our agency. Thank you for choosing us to be your insurance agency and trusting us to help you with your insurance needs. We appreciate you!"
Melody Landers
July 5, 2024
"The people at Candance State Farm are very friendly and professional. I definitely recommend them for all your insurance needs!"
"Thanks Melody! We appreciate you giving us the opportunity to help you with your insurance needs. It was a pleasure helping you. We appreciate you!"
James Sapp
July 5, 2024
"I worked with Mandy at Candace’s office, and my experience was phenomenal. She was able to explain my options in a way I actually understood the policy limitations and coverage. FIRST TIME IVE EVER understood that mumbo jumbo. Keep up the great work you all! I certainly recommend letting Candace and her team cover your families auto/home etc! You won’t regret it!"
"Thank you, James, for taking the time to leave us such kind words. It was a pleasure helping you. Thank you for giving us the opportunity to help you with your auto and home insurance. We appreciate you! "
Valia Williams
July 5, 2024
"Absolutely love this company! Every time I go inside to pay and take care of things they are very helpful and easygoing! I would highly recommend this place to friends and family."
"Thank you so much for taking the time to leave us such a kind review! It's always a pleasure helping you! We truly value your business and the trust you have placed in us. We will continue to work hard to maintain the high standards that you have come to expect from us. We appreciate you!"