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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terry Patterson

October 8, 2025

5  out of  5
rating by Terry Patterson
"The agent was the best ever, she made the process easy and she was well informed and knowledgeable. Thank you very much Candace Crossan."
We responded:
"Terry, thank you for taking the time to share your experience and for your kind words. We appreciate you!"
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john vanover

October 2, 2025

5  out of  5
rating by john vanover
"Call and talk to kailey, she can answer any and all questions you may have."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Z'Naja Talbott

September 23, 2025

5  out of  5
rating by Z'Naja Talbott
"This office is very polite and helpful. Tristan is great. Made sure I understood everything and set me up quickly. Definitely recommend this location."
We responded:
"Thank you for taking the time to share your experience! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re happy to help!"
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Cammy Matthews

September 18, 2025

5  out of  5
rating by Cammy Matthews
"The ladies in this office are awesome! They have been taking care of my insurance needs for a good amount of time now and I can’t imagine ever going anywhere else. They are all very knowledgeable, friendly, prompt and professional. Thank you for all that you do and keep up the great work!"
We responded:
"Cammy, thank you for your kind words. We loved reading your review! It's a pleasure helping you with your insurance needs. We truly value your business and the trust you have placed in us. We will continue to work hard to maintain the high standards that you have come to expect from us."
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Vicky Jackson

September 17, 2025

5  out of  5
rating by Vicky Jackson
"Always friendly"
We responded:
"Thanks Vicky! It's a pleasure helping you."
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John Morgan

September 16, 2025

5  out of  5
rating by John Morgan
"State Fram and Kayle where exactly what we needed we were with USAA for over 23 years and we knew they over charged but we stayed because of who they were and they have always treated us good but when I needed them they were not there for me so I shopped around and we left them for State Farm and not only did we safe money but we are going to be a lot happier knowing that we are treated better and know are agent and can call and talk directly to her about anything that is someone in the foxhole with you not just saying that they will be there so give up the waiting on the line to finally get to somebody and be with a somebody.Thank You Kayle for being there"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your positive experience with our office. It was a pleasure helping you with your insurance needs. Call us anytime, we are happy to help! We appreciate you choosing Candace Crossan State Farm!"
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Sarah Dowell

September 15, 2025

5  out of  5
rating by Sarah Dowell
"Absolutely love the staff here! They always help me fully understand any coverage I am getting. I have learned a lot about insurance talking to these girls. They never make me feel rushed and are always happy to help. Cannot recommend them enough!"
We responded:
"Thank you so much for taking the time to leave us such a kind and positive review! We greatly appreciate your feedback and are thrilled to hear about your positive experience. "
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Charlene Biever

September 15, 2025

5  out of  5
rating by Charlene Biever
"Very helpful . Quick and easy. Thank u"
We responded:
"Thanks for your 5-star review! It was a pleasure helping you. We appreciate you!"
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Frank Jackson

September 11, 2025

5  out of  5
rating by Frank Jackson
"Great work guys!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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William Marcum

September 10, 2025

5  out of  5
rating by William Marcum
"She is awesome"
We responded:
"Thank you! We appreciate you!"
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Bethany Estes

September 5, 2025

5  out of  5
rating by Bethany Estes
"Kaley was ao amazing and ao helpful with getting me started with insurance thru state farm! I highly recommend calling Kaley & getting a quote or just starting insurance thru state farm completely!"
We responded:
"Thanks Bethany! It was a pleasure helping you with your insurance needs. Thank you for choosing Candace Crossan State Farm Insurance. We appreciate you!"
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Laura Stoddart

September 5, 2025

5  out of  5
rating by Laura Stoddart
"Everyone at this branch is awesome"
We responded:
"Thank you!"
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Christopher Cartwright

September 4, 2025

5  out of  5
rating by Christopher Cartwright
"Kaley griffin is the best! Quick and easy setup with an amazing rate!"
We responded:
"Thank you! It was a pleasure helping you with your vehicle insurance. We appreciate you!"
Profile photo of Alexandria Embry

Alexandria Embry

September 3, 2025

5  out of  5
rating by Alexandria Embry
"I had a great experience calling my insurance company today. Kaley, who I spoke with was friendly, patient, and very knowledgeable. They took the time to answer all my questions and made the whole process smooth and stress-free. It’s such a relief to speak with someone who truly cares and makes things easy to understand. Excellent customer service — highly recommend!"
We responded:
"Thank you for taking the time to leave us such a kind review! We strive to provide exceptional customer service and ensure that you have a positive and satisfying experience. It is wonderful to know that we have met your expectations and that you were pleased with our services. We appreciate you!"
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Rebekah Shaffer

September 3, 2025

5  out of  5
rating by Rebekah Shaffer
"Kaley was great! Had us taken care of quickly and efficiently. 5 stars all the way around"
We responded:
"Thank you for your 5-star review! It was a pleasure helping you with your vehicle insurance and renters insurance. We appreciate you!"
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Mr Ka

September 2, 2025

5  out of  5
rating by Mr Ka
"Great experience. Candace Crossan is nice person!"
We responded:
"Thank you so much for your kind feedback. We appreciate you!"
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Courtney Ostria

August 27, 2025

5  out of  5
rating by Courtney Ostria
"Kaley made changing my insurance super quick and easy! Would definitely recommend"
We responded:
"We’re thankful for your review! It’s our pleasure to assist you with your insurance needs. We appreciate you!"
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Joshua York

August 27, 2025

5  out of  5
rating by Joshua York
"Very quick and super easy to get rolling!"
We responded:
"Thank you for the 5-star review! We appreciate you!"
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Caleb Lemond

August 26, 2025

5  out of  5
rating by Caleb Lemond
"Great service!"
We responded:
"Thanks Caleb! We appreciate you!"
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Rachel King

August 25, 2025

5  out of  5
rating by Rachel King
"Was stressed about my current insurance plan , Kaley was actually super sweet and reassured me she would help me get a new quote with them , so excited to see what that comes to be"
We responded:
"Thank you for giving us the opportunity to help you! "
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Hannah

August 25, 2025

5  out of  5
rating by Hannah
"Kaley is absolutely the best help when it comes to my questions & needs!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Christie Anderson

Christie Anderson

August 21, 2025

5  out of  5
rating by Christie Anderson
"I got a quote for renters insurance from Kaley and she was quick to get back to me! I loved her personality and professionalism. 10/10 recommend!"
We responded:
"Thanks Christie! We’re honored by your positive feedback! It was a pleasure helping you with your renters insurance. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Kyle Lashley

August 21, 2025

5  out of  5
rating by Kyle Lashley
"Good service"
We responded:
"Thank you, Kyle! We strive to provide exceptional customer service and ensure that our customers have a positive experience. It is wonderful to know that we have met your expectations and that you were pleased."
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Brittani Vaught

August 21, 2025

5  out of  5
rating by Brittani Vaught
"Candace Crossan and her team are absolutely wonderful to work with! They’ve always been quick to respond anytime I’ve had a question, and they make the whole process simple and stress-free. I truly appreciate how helpful, professional, and caring they are—it feels like they go above and beyond every time. I couldn’t ask for a better insurance team!"
We responded:
"Your kind words mean so much to us! Thank you for taking the time to leave us such an amazing review! It's always a pleasure helping you with your insurance. We truly value your business and the trust you have placed in us. Thank you for choosing Candace Crossan State Farm Insurance. We appreciate you!"
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Melanie Miller

August 20, 2025

5  out of  5
rating by Melanie Miller
"Highly Recommend Candice and her staff. They answer all questions and very helpful when filing claims"
We responded:
"Thanks Melanie! It's a pleasure helping you. We appreciate you!"