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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Brown

August 18, 2025

5  out of  5
rating by Kevin Brown
"Candace always takes care of my needs"
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Troy Biggers

August 16, 2025

5  out of  5
rating by Troy Biggers
"Kaley is great agent all I do is go in or call her tell her what I need she takes care of it great people great service"
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Brad Carlisle

August 15, 2025

5  out of  5
rating by Brad Carlisle
"Great team and amazing people. Kaley is my agent and entire time dealing with the hail damage that hit Owensboro ky she was a rockstar. Highly recommend giving them a call and letting them see what they can do for you."
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Michelle Sandmann

August 15, 2025

5  out of  5
rating by Michelle Sandmann
"I’ve been with State Farm for my car insurance, and I couldn’t be happier with the service.Candace Crossan has provided.She’s been consistently professional, quick to respond, and always willing to go the extra mile to make sure I understand my coverage and options. When I’ve had questions, she has been patient and thorough in her explanations, which gives me real peace of mind. It’s rare these days to find a company that combines genuine care with such efficiency. I truly appreciate their dedication and highly recommend them to anyone looking for reliable and trustworthy car insurance"
We responded:
"Michelle, thank you so much for your kind words. It's always a pleasure helping you with your car insurance. We truly value your business and the trust you have placed in us. We will continue to work hard to maintain the high standards that you have come to expect from us. Thank you for choosing Candace Crossan State Farm Insurance. We appreciate you!"
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motomonkey53

August 14, 2025

5  out of  5
rating by motomonkey53
"Staff there were very friendly and knowledgeable about any questions I had concerning the current plan for my car."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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James Paczer

August 13, 2025

5  out of  5
rating by James Paczer
"They have done a wonderful job in the past. Very polite and accommodating and have saved me some money to. The options they provide to save you money vs other insurance companies is superior."
We responded:
"Thank you, James, for your kind words. It is a pleasure helping you with your insurance needs. Glad we were able to save you money on your vehicle insurance too! We appreciate you!"
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Summer Bandy

August 13, 2025

5  out of  5
rating by Summer Bandy
"Kaley was amazing! I have been talking with her, for a few weeks and she has helped us so much! I highly recommend her! We have dealt with so many different insurance people and she is by far the nicest we talked with"
We responded:
"Thanks for your 5-star review! We are delighted to know you had a great experience with our State Farm office. Kaley said it was a pleasure helping you. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Heru

August 13, 2025

5  out of  5
rating by Heru
"Great customer service."
We responded:
"Thank you for taking the time to leave us a 5-star review! We are happy to provide you with great customer service. We appreciate you!"
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Malik Wilson

August 13, 2025

5  out of  5
rating by Malik Wilson
"Definitely the best."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Christina Phelps

August 11, 2025

5  out of  5
rating by Christina Phelps
"Kayle Griffin was so helpful!!!! Five stars for Kayle!!! Explained my policy and options thoroughly and thoughtfully! Much thanks to her!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Troy Taylor

July 29, 2025

5  out of  5
rating by Troy Taylor
"The service i received was top notch. Charity was absolutely fabulous to work with, she made everything so easy to understand and she was just an absolute pleasure. Very knowledgeable and helpful and the rate was amazing, I should have changed a long time ago, switch now and you definitely won't be disappointed!!"
We responded:
"Troy, thank you for taking the time to leave us a review. Thank you for your kind words, it means a lot. Thank you for choosing us to help you with your auto insurance. We are so glad to offer you a great rate! It was a pleasure helping you. We appreciate you!"
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Adam Markwell

July 28, 2025

5  out of  5
rating by Adam Markwell
"She was very helpful and I'm glad that I stopped in there."
We responded:
"Thanks Adam! It was a pleasure helping you. We appreciate you!"
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Sarah Barker

July 22, 2025

5  out of  5
rating by Sarah Barker
"everyone I have spoken to for any reason has been professional & helpful! couldn’t recommend Candace Crossan State Farm enough!"
We responded:
"Thank you for taking the time to leave us such a nice review! It's a pleasure helping you, Sarah. We appreciate you!"
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Chester

July 22, 2025

5  out of  5
rating by Chester
"Great service,very friendly"
We responded:
"Thank you, Chester! We appreciate you!"
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Daksh Patel

July 17, 2025

5  out of  5
rating by Daksh Patel
"Kaley was great with helping me get renters insurance. Very helpful and straightforward! Highly recommend this office for all future needs."
We responded:
"Thank you for taking the time to share your experience. It was a pleasure helping you with your renters insurance. We appreciate you! If you ever have any questions or need assistance, we’re here to help! "
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Emily King

July 16, 2025

5  out of  5
rating by Emily King
"Candace and her team took great care in seeing things through until my claim was resolved. Approachable, reliable and professional. Highly recommend!"
We responded:
"Thank you for taking the time to share your experience. It means a lot to us. If there is anything else we can do to help, please let us know. We appreciate you!"
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Aisha B

July 16, 2025

5  out of  5
rating by Aisha B
"Very friendly. always available when I need them."
We responded:
"Thank you! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We appreciate you!"
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Elizabeth Steward

July 14, 2025

5  out of  5
rating by Elizabeth Steward
"I have been using this office for a long time now and the staff is always friendly and very helpful. I called to switch vehicles on our insurance and it didn’t take hardly any time at all. Highly recommend this office as an insurance provider!"
We responded:
"Thank you for taking the time to leave us a review! We're thrilled to know you are happy with our office. Thank you for your kind words! It's a pleasure helping you with your vehicle insurance needs. We appreciate you!"
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Mahaleigh Wheatley

July 11, 2025

5  out of  5
rating by Mahaleigh Wheatley
"Wonderful team and take care of their customers."
We responded:
"Thank you for your kind words and for taking the time to leave us a 5-star review! It's a pleasure helping you. We appreciate you!"
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Htwa Reh

July 10, 2025

5  out of  5
rating by Htwa Reh
"Very nice! Highly recommend! They are always so sweet to me and help me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! It's always a pleasure helping you. We appreciate you!"
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Marshaya

July 10, 2025

5  out of  5
rating by Marshaya
"We have been going to Candace for a while now, great people! I love the greeting everytime I walk in, they’re very nice. Highly Recommend!’"
We responded:
"Thank you for your kind words, Marshaya. Thank you for choosing Candace Crossan State Farm. We always enjoy helping you. We appreciate you!"
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Will Ashford

June 27, 2025

5  out of  5
rating by Will Ashford
"Great experience with Kaley at Candace Crossan - State Farm! Very helpful and professional. Highly recommend! ⭐⭐⭐⭐⭐"
We responded:
"Thanks Will! Thank you for taking the time to share your experience. It's always a pleasure helping you. We appreciate you!"
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Monzola Gonzalez

June 27, 2025

5  out of  5
rating by Monzola Gonzalez
"They are really helpful and they all are very respectful and always willing to go the extra mile to help me."
We responded:
"Thank you, Monzola! It's always a pleasure helping you. We appreciate you!"
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Misty Tindall

June 25, 2025

5  out of  5
rating by Misty Tindall
"The customer service I received was AMAZING. Charity Mueller made the process so easy and understandable. I should have switched to State Farm years ago. Highly recommend giving them a call. You will not regret it!!"
We responded:
"Thank you for taking the time to share your experience! We're thrilled to hear you are happy with the service provided by our State Farm office. It was a pleasure helping you. We appreciate you!"
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Louie Best

June 11, 2025

5  out of  5
rating by Louie Best
"Mrs crossing is the best. Always helping with my needs. Her staff are great too. I know she's got my back."
We responded:
"Thank you, Louie! It's always a pleasure helping you with your insurance needs. We appreciate you!"