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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tonna Cline

November 5, 2026

5  out of  5
rating by Tonna Cline
"Had a great experience with State Farm my agent Michael was very knowledgeable."
We responded:
"We are so happy to hear you had a great experience at our State Farm office. We appreciate the opportunity to help you!"
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Jessica Austin

November 4, 2026

5  out of  5
rating by Jessica Austin
"Been going through this office 3 years and they are amazing"
We responded:
"Thank you for choosing Candace Crossan State Farm! We appreciate you, Jessica!"
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Zach Records

November 4, 2026

5  out of  5
rating by Zach Records
"They are really helpful and work with you in a excellent manor"
We responded:
"It was a pleasure helping you, Zach. We appreciate you!"
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Tabitha Roland

October 30, 2026

5  out of  5
rating by Tabitha Roland
"She was so professional yet kind and very nice wish everyone was like her when it comes to doing business"
We responded:
"Thanks for taking the time to leave us a review, Tabitha! Your feedback is valuable to us and we appreciate the opportunity to help you with your insurance needs. "
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Dustin Brown

October 30, 2026

5  out of  5
rating by Dustin Brown
"Very happy we switched to Candace for our homeowners and auto insurance needs. Highly recommend her and her staff. Great prices and great people"
We responded:
"Thank you for your kind words, Dustin. It was a pleasure helping you with your homeowners and auto insurance. Thank you for choosing Candace Crossan State Farm. We appreciate you!"
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Joyce Abshier

October 29, 2026

5  out of  5
rating by Joyce Abshier
"Because Michael followed up on a call, I switched my insurances to State Farm. He was very knowledgeable and pleasant to speak to. He also saved me money, always a bonus!!!"
We responded:
"Thank you for your review, Joyce! We are so glad to help you save money on your insurance. We appreciate you!"
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Candace Burden

October 26, 2026

5  out of  5
rating by Candace Burden
"Love this girl she is so sweet and very professional. Very easy to communicate with as well. I wish everyone I have to talk to was this easy going!!!! But we can't always get what we want lol!!!!"
We responded:
"Thank you so much for taking the time to leave us a review. It was a pleasure helping you with your insurance. We appreciate you!"
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Jason Thomas

October 5, 2026

5  out of  5
rating by Jason Thomas
"They have been good to me since I signed up for services.They are very polite and courteous and know how to take care of there customers."
We responded:
"Thanks Jason! We appreciate you!"
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Danielle Thurman

October 2, 2026

5  out of  5
rating by Danielle Thurman
"Michael made this process so simple and quick! He was very informative and got us the best deal on the added vehicle and a new driver. Thanks!"
We responded:
"Thank you for your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Carissa Jones

September 29, 2026

5  out of  5
rating by Carissa Jones
"I’ve had the absolute best experience with Candace Crossan State Farm! Everyone has been so friendly, helpful, and welcoming. They truly take the time to listen, answer all of my questions, and make sure I understand everything. I’ve never felt like just another customer, and I really appreciate how easy and stress-free they make everything. I highly recommend Candace Crossan State Farm to anyone looking for an insurance agency that genuinely cares about their customers! ❤️"
We responded:
"Thank you so much for your kind words and for taking the time to leave us a review. We truly value your business and the trust you have placed in us. Thank you for choosing Candace Crossan State Farm Insurance. We appreciate you!"
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john girten

August 27, 2026

3  out of  5
rating by john girten
"Goi called up there before igot there to get papers ready for me whwn i got there thet were not"
We responded:
"Thanks John! We appreciate you!"
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elizabeth nugent

August 26, 2026

5  out of  5
rating by elizabeth nugent
"i love Candace she is such a wonderful person and shes sooooo very polite and respectful so I enjoy anytime I can speak with her she always knows juat what to do and its a pleasure speaking with her"
We responded:
"Elizabeth, thank you so much for your kind review. It's always a pleasure helping you and talking to you. Your compliments mean a lot and we appreciate you! Thank you for choosing Candace Crossan State Farm!"
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Hannah Colvin

August 25, 2026

5  out of  5
rating by Hannah Colvin
"Very easy to work with and very understanding"
We responded:
"Thanks Hannah! It's a pleasure helping you. We appreciate you!"
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Ubah Omar

June 9, 2026

5  out of  5
rating by Ubah Omar
"Very good"
We responded:
"Thank you! We appreciate you!"
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Chris Hall

June 2, 2026

5  out of  5
rating by Chris Hall
"Candace Crossan State Farm is the best insurance firm I’ve ever had to deal with. They are a great example of how businesses should treat their customers. Real Kentucky Spirit!"
We responded:
"Thanks so much for the amazing review, Chris! We really appreciate your support here in Owensboro . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Haley Spears

May 8, 2026

5  out of  5
rating by Haley Spears
"Candace was amazing helping me get my car insurance and home owners insurance in order. I saved so much more money by choosing State Farm and I am forever grateful. I recommend State Farm for all your insurance needs."
We responded:
"Thank you so much for taking the time to leave us such a kind review. It was a pleasure helping you with your car insurance and homeowners insurance. We are so glad we were able to help you save money! Thank you for choosing State Farm. We appreciate you!"
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Jose Andres

May 1, 2026

5  out of  5
rating by Jose Andres
"Kaley was super helpful on getting me a quote. She got it taken care of in less than 15 minutes once she got all the info. Oh and saved me a lot of money too!"
We responded:
"Thank you for the review! We are happy to hear that our office was able to help you with your insurance quote and saving you money! Your feedback is valuable to us and we appreciate the opportunity to provide you with quality insurance."
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Jacob Hoheimer

May 1, 2026

5  out of  5
rating by Jacob Hoheimer
"They were super helpful and fixed a few issues that I accidentally caused the same day they worked with me on any concerns and did their best to give me the best deal possible."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sandra Jones

May 1, 2026

5  out of  5
rating by Sandra Jones
"I love dealing with Candace Crossan State Farms, there always pleasant when you call and get things handle."
We responded:
"Thank you for taking the time to share your experience. We are delighted to know you are satisfied with the service at our State Farm office. We appreciate you!"
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Audrey Smith

April 1, 2026

5  out of  5
rating by Audrey Smith
"State Farm has been a breeze to work with. Charity is quick to respond with any questions or needs!"
We responded:
"Audrey, thank you for taking the time to leave us a review. It was a pleasure helping you with your insurance needs. It is wonderful to know that you had a great experience with us. Thank you for your kind words. We appreciate you!"
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Peyton Darnell

March 19, 2026

5  out of  5
rating by Peyton Darnell
"Good customer service. Kaylee was great."
We responded:
"Thanks Peyton! At Candace Crossan State Farm Insurance, we strive to provide exceptional customer service and ensure that our customers have a positive and satisfying experience. It is wonderful to know that we have met your expectations. We appreciate you!"
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Jason Logan

March 16, 2026

5  out of  5
rating by Jason Logan
"Awesome place. Very helpful an can answer or get any of your needs accomplished.!"
We responded:
"Thanks Jason! It was a pleasure helping you. We greatly appreciate your review and you!"
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Josh English

March 16, 2026

5  out of  5
rating by Josh English
"My experience today was awesome I got what I needed and they helped me out a lot and they was right on top of it I couldn't ask for no better service thank you Josh English"
We responded:
"Thank you for taking the time to share your experience. We’re glad to know you are happy with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We appreciate you!"
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Jerome Taylor

March 10, 2026

5  out of  5
rating by Jerome Taylor
"Courteous, great experience very informative"
We responded:
"Thank you for sharing your experience with us, Jerome! We appreciate you!"
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Melanie Jackson

February 6, 2026

5  out of  5
rating by Melanie Jackson
"Working with Candace was quick and easy she is always on top of making sure you are taken care of!"
We responded:
"Melanie, thank you for taking the time to share your experience. It was a pleasure helping you! Thank you for trusting us and allowing us to help you with your insurance needs. We appreciate you!"