State Farm® Insurance Agent Candace Crossan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dylan Fulkerson
November 12, 2024
5
out of
5
rating by Dylan Fulkerson
"Kaley is awesome, saved me almost $100 a month on car insurance!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office for your car insurance. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Nina Solis
November 4, 2024
5
out of
5
rating by Nina Solis
"I reached out to Kaley for a quote on both auto and homeowner insurance. She was unable to beat my current rate, but I have a calendar reminder scheduled for a re-quote in a year. Kaley was extremely professional, kind, and responsive. She made sure I understood what she was quoting and answered all of my questions. Great service!"
We responded:
"Nina, thank you for giving us the opportunity to quote your auto and home insurance and to help you with your insurance needs. Thank you for your kind words and taking the time to leave us a review. We look forward to talking to you again! "
caley schartung
September 30, 2024
5
out of
5
rating by caley schartung
"I recently had the pleasure of working with Kaley as my insurance agent, and I couldn't be happier with the service I received. Kaley was incredibly knowledgeable, patient, and always available to answer my questions. They made the entire process smooth and stress-free, ensuring I got the best coverage for my needs. I highly recommend Kaley to anyone looking for a reliable and trustworthy insurance agent!"
We responded:
"Thank you so much for taking the time to leave us such a kind review! It was a pleasure helping you with your insurance needs! We are thrilled to hear about your positive experience with our agency. We appreciate you!"
Patricia Scott-D'Onofrio
September 5, 2024
5
out of
5
rating by Patricia Scott-D'Onofrio
"Charity was the FIRST person to reach out to me in a personal but professional manner to help me with a quote. She worked with me via email and made the process very easy and comfortable. She was honest and knowledgeable about my policies. I am confident she gave me an honest and accurate quote."
We responded:
"Thank you for taking the time to leave us such a king review. It was a pleasure helping you. We truly value your business and the trust you have placed in us. We will continue to work hard to maintain the high standards that you have come to expect from us. We appreciate you!"
caviefiend
August 30, 2024
5
out of
5
rating by caviefiend
"I had a wonderful experience talking to and being helped by Kaley. She was very pleasant, knowledgeable and helpful when it came to me choosing my plan. She covered everything dealing with auto insurance, and also covered every other policy offered. It was very easy and effortless to obtain a new policy and I look forward to a long run with State Farm😊😊😊"
We responded:
"Thank you so much for taking the time to leave us such a kind review! We appreciate you and are thrilled to hear about your wonderful experience with our office! Thanks for choosing us to be your insurance agent!"
Dana Sandifer
August 28, 2024
5
out of
5
rating by Dana Sandifer
"Great experience. Very helpful and took time to explain the insurance and answer questions."
We responded:
"Thanks Dana! It was a pleasure helping you with your insurance. Thank you for the taking the time to share your experience. We appreciate you! "
Wes Powers
August 17, 2024
5
out of
5
rating by Wes Powers
"The people at Candace Crossans office are very easy to deal with ...they answer all my questions directly and in a faster than timely manor"
We responded:
"Thanks Wes! We are happy to help. We appreciate you!"
audrey Fraize
August 16, 2024
5
out of
5
rating by audrey Fraize
"There really helpful, and it being my first time with an insurance agency I have a lot of questions."
We responded:
"Thanks Audrey! It was a pleasure helping you. Call us anytime you have questions, and we are happy to help. Thanks for choosing us to be your insurance agent. We appreciate you!"
Red Red
August 14, 2024
5
out of
5
rating by Red Red
"Best place to get insurance, I was quoted over $800 a month from other companies. If you want a good price and friendly people, with great service. This is the place to go !"
We responded:
"Thank you for taking the time to leave us a review and share your experience with our office. It was a pleasure helping you. We appreciate you!"
Ann-Michael Hamilton
July 26, 2024
5
out of
5
rating by Ann-Michael Hamilton
"The whole office is wonderful to work with!"
We responded:
"Thanks so much! We appreciate you!"
Carl Seaton
July 16, 2024
5
out of
5
rating by Carl Seaton
"Super impressed with Kaley and Charity with the help they provided today looking at my property insurance. These two ladies took a lot of time to answer my questions and were super nice and worked together so well, their teamwork impressed me and how they handled my issues. When I see employees work together like these two ladies, I see two things. First they’re happy employees. Second, , they have good leadership. I’ve always gotten great service from this StateFarm agency in Owensboro Kentucky. And as long as you have people like these two ladies on the other end, I will need never leave companies like this. Thank you all…crs"
We responded:
"Wow! Thank you so much for taking the time to leave us a review and for your kind words. It's always a pleasure helping you. We truly value your business and the trust you have placed in us. We will continue to work hard to maintain the service that you have come to expect from us. Thank you for choosing us to be your insurance agency. We appreciate you, Carl!"
Ayhden Sorrells
July 11, 2024
5
out of
5
rating by Ayhden Sorrells
"They are always very friendly and very understandable when it comes to late payments"
We responded:
"Thank you for taking the time to leave us a review. It's a pleasure helping you. We appreciate you!"
Tiffany Wedding
July 8, 2024
5
out of
5
rating by Tiffany Wedding
"Everyone I have spoke to has been very professional and spoke to me like a valued customer. They were able to get me affordable insurance and was able to answer all the questions I had. If there was ever any additional assistance I was needing they were able to assist in a timely manner. I would highly recommend to all my family and friends."
We responded:
"Thanks Tiffany! Thank you so much for taking the time to leave us a review and for your kind words. It was a pleasure helping you with your insurance. We truly value your business and the trust you have placed in us. We appreciate you!"
Marcia Fulkerson
July 5, 2024
5
out of
5
rating by Marcia Fulkerson
"Jessica was very friendly, and professional! Very nice and pleasant experience!! Very happy and confident in my new homeowners coverage and so thankful for calling this State Farm agency!!"
We responded:
"Thank you, Marcia! It was a pleasure helping you. Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear about your positive experience with our agency. Thank you for choosing us to be your insurance agency and trusting us to help you with your insurance needs. We appreciate you!"
Melody Landers
July 5, 2024
5
out of
5
rating by Melody Landers
"The people at Candance State Farm are very friendly and professional. I definitely recommend them for all your insurance needs!"
We responded:
"Thanks Melody! We appreciate you giving us the opportunity to help you with your insurance needs. It was a pleasure helping you. We appreciate you!"
James Sapp
July 5, 2024
5
out of
5
rating by James Sapp
"I worked with Mandy at Candace’s office, and my experience was phenomenal. She was able to explain my options in a way I actually understood the policy limitations and coverage. FIRST TIME IVE EVER understood that mumbo jumbo. Keep up the great work you all! I certainly recommend letting Candace and her team cover your families auto/home etc! You won’t regret it!"
We responded:
"Thank you, James, for taking the time to leave us such kind words. It was a pleasure helping you. Thank you for giving us the opportunity to help you with your auto and home insurance. We appreciate you! "
Valia Williams
July 5, 2024
5
out of
5
rating by Valia Williams
"Absolutely love this company! Every time I go inside to pay and take care of things they are very helpful and easygoing! I would highly recommend this place to friends and family."
We responded:
"Thank you so much for taking the time to leave us such a kind review! It's always a pleasure helping you! We truly value your business and the trust you have placed in us. We will continue to work hard to maintain the high standards that you have come to expect from us. We appreciate you!"
Glois C
July 4, 2024
5
out of
5
rating by Glois C
"Jessica was wonderful to work with and made the process easy to switch and save money! The whole team was great!"
We responded:
"Thanks Glois! It was a pleasure helping you. We are so happy to hear about your positive experience with our agency. We appreciate you!"
sydney stone
July 4, 2024
5
out of
5
rating by sydney stone
"Mandy is a great worker, very friendly and sweet!"
We responded:
"Yes she is! Thank you!"
Everyone loves Pancakes
July 3, 2024
5
out of
5
rating by Everyone loves Pancakes
"Kaley is very professional and knowledgeable in insurance, she was able to save my husband and I money on our insurance. Would recommend, give her a call today."
We responded:
"Thank you so much for taking the time to leave us such a kind review! We greatly appreciate your feedback and are thrilled to hear about your positive experience with our office. "
Matt Curtis
July 3, 2024
5
out of
5
rating by Matt Curtis
"Mandy was amazing!"
We responded:
"Thank you, Matt! We appreciate you taking the time to leave us a review."
Clifford Herr
July 3, 2024
5
out of
5
rating by Clifford Herr
"Mandy very professional easy to work with"
We responded:
"Thank you for taking the time to leave us a review. We appreciate you!"
Brandon Hawkins
July 3, 2024
5
out of
5
rating by Brandon Hawkins
"Mandy helped me out so much! She's very professional, courtesy, & has a genuine care to help people."
We responded:
"Thanks Brandon! Your kind review is very much appreciated! "
Jason Nix
July 3, 2024
5
out of
5
rating by Jason Nix
"Wonderful experience. Well spoken and displayed great knowledge. Thank You so much!!"
We responded:
"Thanks Jason! We appreciate you taking the time to leave us a kind review. Thanks for giving us the opportunity to help you."
KevinD fractal audio
July 3, 2024
5
out of
5
rating by KevinD fractal audio
"Very helpful and get everything i need done.. always the nicest people when i call love this place"
We responded:
"Thank you, Kevin! It's a pleasure helping you. We are thrilled to hear about your experience with our office. We appreciate you!"